PRIVACY & COOKIES

Privacy & Cookies Policy

At Alpaca Bars, we are committed to maintaining the trust and confidence of the visitors to our websites. In particular, we want you to know that Alpaca Bars do not sell, rent or trade email lists with other companies and businesses for marketing purposes. In this Privacy Policy we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

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Types of data we collect

Website Cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use this website.

Google Analytics

‍When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Wi-Fi

When you use Alpaca Bars Wi-Fi we may collect data about:
a) the websites and applications which you access
b) the volume of data which you use
c) your usage by access time, frequency and location
d) your device

Mailing Lists

As part of the registration process for our regular e-newsletters, we collect personal information. We use that information for several reasons: to tell you about info you’ve asked us about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We use a third-party provider, Mailchimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters. For more information, please see Mailchimp’s privacy notice. You can unsubscribe to mail at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us: hello@thealpaca.co.uk.

Bookings

When booking through third party platforms via our websites they will collect and store data relevant to your booking to ensure we provide you with the best experience possible. This data will never be shared with other third parties.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to: hello@thealpaca.co.uk.

Changes to this privacy notice

This privacy notice was last updated in September 2020, and will be reviewed in September 2021.